Refund Policy

**Refund Policy**

**1. Overview**

We strive to ensure our customers are satisfied with their purchases. If you are not completely satisfied with your order, we offer a hassle-free refund policy subject to the conditions outlined below.

**2. Eligibility for Refunds**

To be eligible for a refund, you must meet the following conditions:

- The item must be unused, in its original packaging, and in the same condition as received.

- The request for a refund must be made within 01 days of the purchase/delivery date.

- Proof of purchase (receipt or order confirmation) must be provided.

**3. Non-Refundable Items**

Certain items are non-refundable, including:

- Gift cards and promotional items.

- Personalized or custom-made products.

- Perishable goods such as food or flowers.

- Digital downloads or software purchases.

**4. Refund Process**

To request a refund, follow these steps:

1. Contact our customer support at skcomputerclasses9898@gmail.com

2. Provide your order details and reason for the refund request.

3. If applicable, return the item to the specified address.

4. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

5. If approved, the refund will be processed within 07 business days to your original payment method.

**5. Late or Missing Refunds**

If you haven’t received a refund within the expected timeframe:

- Check with your bank or payment provider, as processing times may vary.

- If the issue persists, contact us at [Support Email].

**6. Exchanges**

If you received a defective or damaged item, you may request an exchange instead of a refund. Contact our support team within 01 days to arrange for a replacement.

**7. Shipping Costs**

- Customers are responsible for return shipping costs unless the item received was defective or incorrect.

- Original shipping fees are non-refundable.

**8. Changes to the Refund Policy**

We reserve the right to modify this policy at any time. Any changes will be updated on our website.

For further inquiries, please contact our support team at skcomputerclasses9898@gmail.com